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Privacy Policy

PRIVACY STATEMENT

This Privacy Policy (the "Policy") is intended to serve as a guide to the protection of personal information. Charter") is intended to formalise our commitment to respecting the privacy of users of the www.cispec.eu website operated by Cispec.

In the context of providing our Site www.cispec.eu, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of 27 April 2016 ("GDPR") and under the conditions set out below.

 

Personal data means any information relating to an identified or identifiable natural person. We collect and process personal data for the purpose of providing our Services or communicating about those Services only, in strict compliance with the GDPR.

We only collect personal data that is adequate, relevant and limited to what is necessary for the purposes for which it is processed. Thus, you will never be asked to provide personal data considered "sensitive", such as your racial or ethnic origins, your political, philosophical or religious opinions.

By registering on the Site, you authorise us to process your personal data in accordance with the Charter. If you do not agree to the terms of this Policy, please do not use the www.cispec.eu website or the Services.

 

 

ARTICLE 1 - PERSONAL INFORMATION COLLECTED

 

When you make a purchase from our shop, as part of our buying and selling process, we collect personal information that you provide to us, such as your name, address and email address.

 

When you browse our shop, we also automatically receive the Internet Protocol (IP) address of your computer, which enables us to obtain more details about the browser and operating system you are using.

 

E-mail marketing (if applicable): With your permission, we may send you emails about our shop, new products and other updates.

 

 

ARTICLE 2 - CONSENT

 

How do you get my consent?

 

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we will assume that you consent to our collection and use of your information for this purpose only.

 

If we ask you to provide your personal information for any other reason, such as marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to decline.

 

 

How can I withdraw my consent?

 

If, after you have given us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at delphine.declemy@cispec.fr

 

ARTICLE 3 - DISCLOSURE

 

We may disclose your personal information if we are required to do so by law or if you breach our Terms and Conditions.

 

 

ARTICLE 4 - Woocommerce

 

Our shop is hosted on O2 Switch. But the online e-commerce platform that allows us to sell you our services and products is provided by the Woocommerce extension.

 

Your data is stored in the Woocommerce data storage system and databases, and in the general Woocommerce application. Your data is stored on a secure server protected by a firewall.

 

 

Payment :

 

If you make your purchase through a direct payment gateway, in this case Woocommerce will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained for as long as necessary to complete your order. Once your order has been completed, the purchase transaction information is deleted.

 

All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express and Discover.

 

The requirements of the PCI-DSS standard ensure the secure processing of credit card data by our shop and its service providers.

 

For more information, please see the Woocommerce Terms of Service or Privacy Policy.

 

 

ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES

 

 

In general, the third party suppliers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

 

However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

 

With respect to these suppliers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.

 

You should keep in mind that some providers may be located or have facilities located in a different jurisdiction than you or we do. So if you decide to proceed with a transaction that requires the services of a third party supplier, your information may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located.

 

For example, if you are located in Canada and your transaction is processed through a payment gateway located in the United States, your information used to complete the transaction could be disclosed under United States law, including the Patriot Act.

 

Once you leave our shop site or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or our website's Terms and Conditions.

 

 

Links

 

You may leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

 

 

ARTICLE 6 - SAFETY

 

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed inappropriately.

 

If you provide us with your credit card information, it will be encrypted through the use of SSL security and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all of the requirements of the PCI-DSS and implement additional generally accepted industry standards.

COOKIES

 

 

ARTICLE 7 - AGE OF CONSENT

 

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.

 

 

ARTICLE 8 - CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to change this privacy policy at any time, so please check it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you will know what information we collect, how we use it, and under what circumstances, if any, we disclose it.

 

If our shop is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

 

 

QUESTIONS AND CONTACT DETAILS

 

If you wish to: access, correct, amend or delete any personal information we have about you, make a complaint, or if you simply wish to have more information, contact our Privacy Officer at delphine.declemy@cispec.fr

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